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Otto Insurance Group

5855 Chandler Ct
Westerville, OH 43082

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Type of Insurance:

Westerville, OH

Westerville

5855 Chandler Ct
Westerville, OH 43082

Phone : 888-688-6467

Fax : 740-422-0874

Office Hours

Mon: 8:30 AM - 5:00 PM
Tues: 8:30 AM - 5:00 PM
Wed: 8:30 AM - 5:00 PM
Thurs: 8:30 AM - 5:00 PM
Fri: 8:30 AM - 5:00 PM
Sat: Closed
Sun: Closed
 

Mark Otto

President
Office: 888-688-6467 ext 222
Fax: 740-422-0874

motto@otto-ins.com

Mark Betts

Vice President
Office: 888-688-6467 ext 236
Fax: 740-422-0874

mbetts@otto-ins.com

Chase Kocher

Director of Technical Systems
Office: 888-688-6467 ext 229
Fax: 740-422-0874

ckocher@otto-ins.com

Michael Ross

Sr. Risk Advisor
Office: 888-688-6467 ext 215
Fax: 740-422-0874

mross@otto-ins.com

Jen Miller

Director of Personal Accounts
Office: 888-688-6467 ext 242
Fax: 740-422-0874

jmiller@otto-ins.com

Stephanie Hasson

Director of Commercial Services
Office: 888-688-6467 ext 213
Fax: 740-422-0874

shasson@otto-ins.com

Jodi McNamara

Personal Lines Customer Service Manager
Office: 888-688-6467 ext 239
Fax: 740-422-0874

jmcnamara@otto-ins.com

Brad Bowers

Sr. Risk Advisor
Office: 888-688-6467
Fax: 740-422-0874

bbowers@otto-ins.com

Rachel Ford

Sr. Risk Advisor
Office: 888-688-6467 ext 211
Fax: 740-422-0874

rford@otto-ins.com

Brandon Lawson

Risk Advisor
Office: 888-688-6467 ext 234
Fax: 740-422-0874

blawson@otto-ins.com

Taylor Dyson

Risk Advisor
Office: 888-688-6467 ext 230
Fax: 740-422-0874

tdyson@otto-ins.com

Michael Ortman

Risk Advisor
Office: 888-688-6467 ext 221
Fax: 740-422-0874

mortman@otto-ins.com

Amy Hanna

Director of Operations
Office: 888-688-6467 ext 219
Fax: 740-422-0874

ahanna@otto-ins.com

Crystal Thompson

Personal Lines Customer Service Manager
Office: 888-688-6467 ext 244
Fax: 740-422-0874

cthompson@otto-ins.com

Tara Hock

Commercial Account Manager
Office: 888-688-6467 ext 225
Fax: 740-422-0874

thock@otto-ins.com
 

Testimonials

Mark Betts (VP Sales) and Maryann Gramo (Commercial Account Manager) are absolutely fantastic to work with! This teams exhibits acuity and professionalism therefore, I highly recommend them for all of your insurance needs.

Jamie M., customer since 2017

My AIG team has been very supportive and communcative throughout my time with them. I have had muliple insured properties and assets in two states and AIG has provided exact and appropriate coverage. Over the years, I have used multiple insurance companies and AIG has excelled in price and service.

Norman R., customer since 2018

Every time I call Brandon he takes care of everything I need. And also if I refer him he calls everyone back as soon as he possibly can. Also if he cannot help him for any reason he always follows up. Which is very rare these days.

Scott F., customer since 2019

Taylor was great to work with, answered all of my questions, is very quick to respond and a pleasure to work with. I would highly recommend him!

Holly B., customer since 2020

Customer service

Customer since 2020

The follow up with our claim was excellent.

Customer since 2017

My agent Brandon Lawson has been amazing. He's professional and courteous and not only quick to respond but very thorough in his answers. He is very knowledgeable and trustworthy. I couldn't be happier with the level of service. Thank you!

Heather J., customer since 2020

An important issue for us is when we don't have our specifics relating to insurance and we can email or call and get the information requested in a very fast timely manner and always so pleasant to talk with anyone in the office.

Tom D., customer since 2012

Your personal care and attention my needs as well as my family’s.

Arthur S., customer since 2017

Good affordable insurance.

Customer since 2018

Continued outstanding service

Jeffrey C., customer since 2017

I like having a person to help me with my auto/umbrella/home insurance. Rachel is wonderful, caring, and looks out for me as if she were purchasing her own policies. She goes over everything with me and answers all of my questions. She is very knowledgeable in insurance policies and the companies she works with. She has been my contact for 4 years and I look forward to more years of working with her.

Amy S., customer since 2015

Amazing service, consistent communication and always willing to help. Mike Ross and Stephanie are on top of their game and always there to help.

Timothy S., customer since 2018

I love the customer service from my agent Brandon Lawson.

Customer since 2018

Very easy to communicate with you and you solved my problems very quickly. Additionally, you were able to give me better deals and more convenient options.

Federico P., customer since 2018

I like working with a company that can provide options from multiple carriers and of course Rachel! She is responsive and great to work with.

Tanya C., customer since 2017

Prompt, courteous, efficient service!Everytime!

Customer since 2012

Rachel is always very quick and responsive.

Lisa D., customer since 2019

I really like the ease of working with Associated Insurance. The only thing that I would like is for Associated to shop various insurances to determine if a conparable policy with another Insurer would result in savings.

Customer since 2018

Rachel Ford is an INSURANCE PROFESSIONAL, not just an AGENT. I have had 10 years of experience in the insurance industry and have never met a more knowledgeable, professional, attentive or just all around great human being. I would, and do, highly recommend her on a weekly basis to anyone and everyone I can. Thank you, Rachel, for all that you do and have done for us!

Alex, customer since 2018

Rachel and her team are amazing. Attentive. Detail oriented. Getting us the best insurance for our needs and for a great price. Highly recommended.

Brian R., customer since 2015

Very prompt customer service any time that we need a document.

Amy R., customer since 2016

Great service, Work quickly and always looking out for my best interest

Marvin I., customer since 2013

Finding a reasonable price on my auto insurance.

Customer since 2018

Rachel Ford and her assistant, Kim, make sure that everything is considered and attended to to make sure we are protected and our company continues to increase in value.

Customer since 2020

I like that each year you shop around to find me the lowest premium without me asking.

Tracey C., customer since 2018

It doesn't matter how complicated I get, you guys always try to meet my expectations.

Betty M., customer since 2018

Always friendly

Michael C., customer since 2019

You always help us with payments and always so very nice thank you

Leonard K., customer since 2019

Melody George with Associated Insurance Agencies has been a great resource in meeting my family's insurance needs! She is readily accessible, and quickly responds to my questions and any policy changes we've had to make. I appreciate that Associated Insurance Agencies helps their customers find the right coverage at the best value, and has insurance professionals like Melody providing outstanding service and customer support!

Keirsten S., customer since 2012

I love the responsiveness.

Ram D., customer since 2020

Rachel Ford is the best ! She goes above and beyond. Any time I have a question or an issue she is on top off it.

Devon B., customer since 2020

Rachel has been an integral part in my business for years and I refer her to anyone who will listen. She is always available and has become an asset!

Brad C., customer since 2019

good service!

Bob B., customer since 2014

Quick communication. Easy to work with.

Customer since 2019

Rachel Ford is fantastic. Friendly, competent, efficient, 12 out of 10!

Daniel R., customer since 2019

You guys were on it 100% on what type of insurance I needed for my business and you responded quickly and got it done right away

Lee D., customer since 2020

Great customer service and responsiveness, friendly and professional staff

Lynn A., customer since 2017

I enjoy working and talking with Mike Ross.

Chad C., customer since 2015

I love working with Rachel Ford. I've worked with her many times in the past few years and she always goes above and beyond.

Brendan N., customer since 2016

Prompt service for all my insurance needs no matter how big our small, are treated with the same urgency. This has made my insurance task list very easy to check off.

Jason E., customer since 2018

Rachel Ford is awesome!

Customer since 2018

Reasonable prices and prompt response to inquiries

Customer since 2017

respond when I need documents in a timely manner

Customer since 2015

I had excellent experience with Melody George any time I called in the past. Melody was very helpful and prompt. Also, Mike Ross was always there to answer questions.

Customer since 2015

The customer service is great. Rachel has always taken exceptional care of my needs

Karen F., customer since 2016

Mike Ross has always been responsive and everyone is courteous and professional.

Customer since 2016

Although I luckily never needed to use my insurance, I have saved a great deal of money already.

David T., customer since 2019

Great service and all of our questions get answered!!

Customer since 2014

Mike Ross is so easy to communicate with. He responds promptly to any of my emails regarding insurance questions. He also is vigilant at keeping our rates as low as possible.

Neal B., customer since 2015

Quick response to my email and concern

Constance M., customer since 2020

Mark Betts (VP Sales) and Maryann Gramo (Commercial Account Manager) are absolutely fantastic to work with! This teams exhibits acuity and professionalism therefore, I highly recommend them for all of your insurance needs.

Jamie M., customer since 2017

My AIG team has been very supportive and communcative throughout my time with them. I have had muliple insured properties and assets in two states and AIG has provided exact and appropriate coverage. Over the years, I have used multiple insurance companies and AIG has excelled in price and service.

Norman R., customer since 2018

Every time I call Brandon he takes care of everything I need. And also if I refer him he calls everyone back as soon as he possibly can. Also if he cannot help him for any reason he always follows up. Which is very rare these days.

Scott F., customer since 2019

Taylor was great to work with, answered all of my questions, is very quick to respond and a pleasure to work with. I would highly recommend him!

Holly B., customer since 2020

Customer service

Customer since 2020

The follow up with our claim was excellent.

Customer since 2017

My agent Brandon Lawson has been amazing. He's professional and courteous and not only quick to respond but very thorough in his answers. He is very knowledgeable and trustworthy. I couldn't be happier with the level of service. Thank you!

Heather J., customer since 2020

An important issue for us is when we don't have our specifics relating to insurance and we can email or call and get the information requested in a very fast timely manner and always so pleasant to talk with anyone in the office.

Tom D., customer since 2012

Your personal care and attention my needs as well as my family’s.

Arthur S., customer since 2017

Good affordable insurance.

Customer since 2018

Continued outstanding service

Jeffrey C., customer since 2017

I like having a person to help me with my auto/umbrella/home insurance. Rachel is wonderful, caring, and looks out for me as if she were purchasing her own policies. She goes over everything with me and answers all of my questions. She is very knowledgeable in insurance policies and the companies she works with. She has been my contact for 4 years and I look forward to more years of working with her.

Amy S., customer since 2015

Amazing service, consistent communication and always willing to help. Mike Ross and Stephanie are on top of their game and always there to help.

Timothy S., customer since 2018

I love the customer service from my agent Brandon Lawson.

Customer since 2018

Very easy to communicate with you and you solved my problems very quickly. Additionally, you were able to give me better deals and more convenient options.

Federico P., customer since 2018

I like working with a company that can provide options from multiple carriers and of course Rachel! She is responsive and great to work with.

Tanya C., customer since 2017

Prompt, courteous, efficient service!Everytime!

Customer since 2012

Rachel is always very quick and responsive.

Lisa D., customer since 2019

I really like the ease of working with Associated Insurance. The only thing that I would like is for Associated to shop various insurances to determine if a conparable policy with another Insurer would result in savings.

Customer since 2018

Rachel Ford is an INSURANCE PROFESSIONAL, not just an AGENT. I have had 10 years of experience in the insurance industry and have never met a more knowledgeable, professional, attentive or just all around great human being. I would, and do, highly recommend her on a weekly basis to anyone and everyone I can. Thank you, Rachel, for all that you do and have done for us!

Alex, customer since 2018

Rachel and her team are amazing. Attentive. Detail oriented. Getting us the best insurance for our needs and for a great price. Highly recommended.

Brian R., customer since 2015

Very prompt customer service any time that we need a document.

Amy R., customer since 2016

Great service, Work quickly and always looking out for my best interest

Marvin I., customer since 2013

Finding a reasonable price on my auto insurance.

Customer since 2018

Rachel Ford and her assistant, Kim, make sure that everything is considered and attended to to make sure we are protected and our company continues to increase in value.

Customer since 2020

I like that each year you shop around to find me the lowest premium without me asking.

Tracey C., customer since 2018

It doesn't matter how complicated I get, you guys always try to meet my expectations.

Betty M., customer since 2018

Always friendly

Michael C., customer since 2019

You always help us with payments and always so very nice thank you

Leonard K., customer since 2019

Melody George with Associated Insurance Agencies has been a great resource in meeting my family's insurance needs! She is readily accessible, and quickly responds to my questions and any policy changes we've had to make. I appreciate that Associated Insurance Agencies helps their customers find the right coverage at the best value, and has insurance professionals like Melody providing outstanding service and customer support!

Keirsten S., customer since 2012

I love the responsiveness.

Ram D., customer since 2020

Rachel Ford is the best ! She goes above and beyond. Any time I have a question or an issue she is on top off it.

Devon B., customer since 2020

Rachel has been an integral part in my business for years and I refer her to anyone who will listen. She is always available and has become an asset!

Brad C., customer since 2019

good service!

Bob B., customer since 2014

Quick communication. Easy to work with.

Customer since 2019

Rachel Ford is fantastic. Friendly, competent, efficient, 12 out of 10!

Daniel R., customer since 2019

You guys were on it 100% on what type of insurance I needed for my business and you responded quickly and got it done right away

Lee D., customer since 2020

Great customer service and responsiveness, friendly and professional staff

Lynn A., customer since 2017

I enjoy working and talking with Mike Ross.

Chad C., customer since 2015

I love working with Rachel Ford. I've worked with her many times in the past few years and she always goes above and beyond.

Brendan N., customer since 2016

Prompt service for all my insurance needs no matter how big our small, are treated with the same urgency. This has made my insurance task list very easy to check off.

Jason E., customer since 2018

Rachel Ford is awesome!

Customer since 2018

Reasonable prices and prompt response to inquiries

Customer since 2017

respond when I need documents in a timely manner

Customer since 2015

I had excellent experience with Melody George any time I called in the past. Melody was very helpful and prompt. Also, Mike Ross was always there to answer questions.

Customer since 2015

The customer service is great. Rachel has always taken exceptional care of my needs

Karen F., customer since 2016

Mike Ross has always been responsive and everyone is courteous and professional.

Customer since 2016

Although I luckily never needed to use my insurance, I have saved a great deal of money already.

David T., customer since 2019

Great service and all of our questions get answered!!

Customer since 2014

Mike Ross is so easy to communicate with. He responds promptly to any of my emails regarding insurance questions. He also is vigilant at keeping our rates as low as possible.

Neal B., customer since 2015

Quick response to my email and concern

Constance M., customer since 2020