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Otto Insurance Group

5855 Chandler Ct
Westerville, OH 43082

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Type of Insurance:

Newark, OH


1335 Granville Road
Newark, OH 43055

Phone : 740-344-1188

Fax : 740-344-3212

Office Hours

Mon: 9:00 AM - 5:00 PM
Tues: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thurs: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Brad Feightner

Sr. Risk Advisor
Office: 740-344-1188 ext 415
Fax: 740-344-3212

Marc Scarrett

Risk Advisor
Office: 740-344-1188 ext 413
Fax: 740-344-3212

Marjorie Wilson

Personal Account Manager
Office: 740-344-1188 ext 410
Fax: 740-344-3212

Trevor Garber

Risk Advisor
Office: 740-344-1188 ext 417
Fax: 740-344-3212

Jake Nelson

Risk Advisor
Office: 740-344-1188 ext 414
Fax: 740-344-3212

Robin Bradley

Personal Account Manager
Office: 740-344-1188 ext. 412
Fax: 740-344-3212

Chrissie Fischer

Risk Advisor
Office: 740-344-1188 ext 411
Fax: 740-344-3212

Dustin Neely

Risk Advisor
Office: 740-344-1188 ext 418
Fax: 740-344-3212


You guys have kept me insured for over 20 years and have always been great and number one at customer service. I’ve never had any problems with you. Great job!

JJ S., customer since 2017

We have been customers for 35 years, actually the only insurance agency I’ve ever dealt with because you are that good! I have referred friends for years because your service and customer care is unbeatable! Claims have always been resolved quickly and with absolutely no hassle. We have , and are sure will continue to be, very satisfied.

Michael S., customer since 2013

Brad and the staff are always super friendly, very responsive and well informed in their industry. Great Job!

Patrick S., customer since 2018

Never had a problem with claims always very helpful

James W., customer since 2018

Christy was great and easy to work with. Even through the pandemic and all of my title transferring things that were put on pause when the BMVs closed, she was able to pick it right back up for me when everything was opened back up and functioning. I also appreciated that she always got back to me in a timely manner. I’ve already recommended her to my brother!

Danielle B., customer since 2020

Brad is a top notch guy and terrific agent.

Cuz E., customer since 2020

Helpful, personable, kind & caring. Excellent insurance pricing.

Customer since 2020

Initially, our premium we was cut in half. Then, a few months after we switched we were in an accident with an uninsured at fault driver. We were worried our premium would go up, or we would be cancelled. That didn't happen! Happy customers.

Customer since 2014

Great personal service!

Thomas G., customer since 2018

Rapid response time to my queries. Found a cheaper policy when my original one went up in price.

Customer since 2013

I have to say thank you to Brad Feightner. He takes care of all our insurance needs. I actually called him on vacation once, (not knowing), & told him I can wait until he got back, but he still took care of it for me. I appreciated that so much. He’s very patient, kind & very helpful. He always finds the best rates. I highly recommend him. He will help you with whatever insurance issues come your way in a timely & friendly manner. Thanks, Brad!! -Karen G.

Karen G., customer since 2017

I have purchased automobiles on a couple of occasions in a different state. On each occasion, I was able to call the office to provide the make & VIN of the auto to have insurance coverage immediately for the purchased vehicle. I even received an email verification of insurance from Associated as proof when applying for a temporary out-of-state tag. I have always received the help I’ve requested in a professional, timely manner, which is always much appreciated.

Customer since 2012

It’s a local insurance company and I have gotten to know most of the people that work there. They are friendly and willing to answer all my questions in a professional manner. I have been with this insurance co for approximately 40 years.

Freda W., customer since 2013

I spoke with Christy about my rates, and felt they were a little high. She initiated contacting other companies and found one that was so much more reasonable and with better coverage. I really appreciated her handling that for me. I have since then, recommended your agency to a few friends.

Customer since 2012

Very responsive and helpful along with unbelievable savings!

Patrick W., customer since 2020

You give exceptional customer service.

Customer since 2018

When you reply to a quote request, you research the best provider while effectively & efficiently communicating the information you've gathered.

Customer since 2018

Brad got the best possible rates for our situation concerning all our insurance services.

Amy B., customer since 2019