How to Handle a Customer Injury on Your Property


A customer injury on your property can be a stressful and costly event. But with the proper protocols in place, you can minimize the impact on your Westerville, OH business.

Here are some tips from Otto Insurance Group on handling a customer injury on your property:

Is a business liable for customer injury?

A business is liable for customer injuries because it must provide a safe environment for its customers. This duty includes ensuring that the premises are free of hazards and that employees are adequately trained and equipped to handle any potential risks. If a business fails to meet these standards and a customer is injured. As a result, the company can be held liable in a personal injury lawsuit.

What to do if a customer is injured on your property and sues you

If a customer is disabled on your property and sues you, you should contact your insurance company and have them handle the claim.

The first step an insurance company will take when handling a business liability claim is to investigate the claim. The insurance company will look into whether the business is at fault and, if so, to what extent. If the insurance company finds that the industry is liable, it will then determine how much coverage the business has and what the policy limits are. Once the insurance company has determined how much range the industry has, it will begin negotiating with the claimant to settle.

Otto Insurance Group offers commercial insurance in Westerville, OH. We provide various insurance products and services to businesses of all sizes. Our team of experienced professionals is waiting to help you with all your commercial insurance needs today.

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